Returns & Exchanges

At Dubois Mode, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. If your selection isn't the perfect fit, our streamlined process ensures a quick and easy refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original box with all tags attached and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.